Computer Support Specialist Certificate
The Computer Support Specialist Certificate prepares students to troubleshoot software and hardware issues and provide technical support. The program covers computer concepts, networking, operating systems, hardware, software applications, problem-solving, and customer service, aligning with CompTIA A+ objectives.

Program Information
The Computer Support Specialist Certificate prepares students for a career as a computer support specialist. Computer support specialists provide help and advice to people and organizations using computer software or equipment.
Success in the program is defined by your ability to apply what you’ve learned in real-world scenarios. This program ensures that every student achieves the following core competencies:
- Identify problem requirements that demonstrate understanding of user and technical needs.
- Analyze alternative solutions.
- Design problem solutions that solve the requirements.
- Integrate hardware, software, and communications models.
Success starts with a solid plan. Your program's course sequence is designed to build your skills step-by-step. By following this plan, you ensure you're meeting all program requirements and staying on track.
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Program Facts
Start Here. Go Anywhere.
Transfer with Confidence
Make the most of the work you’ve already done! To find more information about how your credits transfer from Frederick Community College to a four-year institution, explore our comprehensive transfer agreements. These pathways are designed to help you transition seamlessly and save time on your journey to a bachelor’s degree.
Connect Your Program to a Career
Explore our Career Communities to see how your program of study translates into real-world opportunities. From specialized resources to professional associations, we’ll help you bridge the gap between the classroom and your career goals.
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Program Contacts
Faculty
James Hatch
Faculty Lead
jhatch@frederick.edu
301.624.2769
Admissions
Jefferson Hall
1st Floor
Admissions@Frederick.edu
301.624.2716
Financial Aid
Jefferson Hall
3rd Floor
financialaid@Frederick.edu
301.846.2620
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